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Frequently Asked Questions

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at support@polise.shop

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@polise.shop

What makes polise.shop a preferred choice?

Explore Our Latest Arrivals

Unmatched Excellence

Discover timeless sophistication and lasting quality with our exclusive collection.

Handpicked Collection

Explore outstanding products tailored for your sophisticated lifestyle in our curated selection.

Special Offers

Discover exclusive discounts on premium products, enhancing your experience at a reduced cost.

EXPRESS DELIVERY

FREE RETURNS

EXCEPTIONAL CUSTOMER SERVICE

SAFE PAYMENTS

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support@polise.shop

Customer support

Company info

ABOUT POLISE

Polise.Shop is an innovative online retail storefront designed to inspire and engage customers, offering a seamless browsing experience that allows you to explore a diverse range of categories. Whether you're looking for the latest fashion trends, cutting-edge electronics, distinctive home decor, or thoughtful gifts for loved ones, our extensive inventory is carefully organized to elevate your shopping experience. Our fulfillment center in California ensures fast shipping via UPS and USPS, demonstrating our unwavering commitment to quality. Every product featured on Polise.Shop undergoes a rigorous selection process, ensuring that only the finest items are available on our virtual shelves covering a range from budget-friendly to premium luxury options.